Shipping policy

Here's the Cape Island USA version:


Shipping Policy

Order Processing Times & Shipping

We do our best to process your order within 1–3 business days. During holidays and peak periods, processing may take slightly longer due to high order volumes. Shipping confirmation will be emailed to you once your order has been dispatched.

Orders are processed during weekdays only. No shipments are made on weekends or public holidays. Transit times vary according to destination, but are typically between 2–7 business days.


Shipping Restrictions

  • No deliveries to PO Boxes.
  • Home fragrances must ship via ground due to carrier regulations and cannot be shipped via air.
  • Certain products, including diffusers and room sprays, cannot be shipped to Alaska or Hawaii. If you are an Alaska or Hawaii resident, please contact us at hello@cape-island.com before placing your order.

Shipping Costs

Shipping costs are calculated and added to your order at checkout. Please contact us at hello@cape-island.com if you have any questions regarding shipping rates or delivery options.


International Shipping

Cape Island USA currently does not offer international shipping. All orders must be delivered to a valid address within the contiguous United States.